(03)
Hosting
© 2026
How does managed WordPress hosting work?
At The Bigger Pixel, we provide reliable, high-performance web hosting tailored for South African businesses. Whether you’re running a brochure website, a blog, or a complex eCommerce platform, we ensure your site is fast, secure, and always online. Powered by trusted infrastructure, our hosting delivers the stability and speed your digital presence deserves.
We host the majority of our clients’ websites in-house to maintain a seamless, end-to-end experience, from design to deployment to ongoing performance. We handle everything for you: domain registration, hosting setup, SSL certificates, email accounts, and more. Our servers run cPanel with Softaculous one-click installs, optimized for platforms like WordPress, Concrete CMS, Magento, Drupal, and others.
Whether you’re launching a new site or moving from another host, The Bigger Pixel provides hassle-free migration, expert configuration, and ongoing support. You focus on your business — we’ll take care of the uptime, security, and speed.
One-click installs of all the top CMS Sytems
Backing up your data, securely, safely.
Daily website backups powered by Acronis
How to migrate your WordPress site to a new host
Moving a WordPress site to new hosting takes six steps. Here is how we do it for clients — the same sequence works whether you are moving to us or to any other managed host.
- Provision the new hosting account
Pick a hosting plan sized for your traffic and disk usage. Set up the WordPress environment on the new host with matching PHP version and required PHP extensions. - Back up the existing site
Take a full backup of files (via SFTP or the current host's tools) and a fresh mysqldump of the database. Keep both on separate storage from the source server. - Restore the backup on the new host
Upload the files to the new host's web root and import the database. Update wp-config.php with the new database credentials and site URL. - Test on a staging URL
Point a temporary hostname at the new server and walk through the site — every page, forms, checkout, admin login. Fix any broken paths, missing images, or plugin errors before going live. - Update DNS to the new host
Change your domain's A record (or nameservers) to the new host and let it propagate. Keep the old host live for 48 hours in case of DNS lag. - Verify SSL and monitor
Confirm HTTPS resolves cleanly on the new host, request a fresh SSL certificate if needed, and watch server logs and uptime monitoring for 48 hours before decommissioning the old host.
FAQs
What kind of hosting do you provide?
We host on managed cloud infrastructure optimised for WordPress — SSD storage, HTTP/2, free SSL, PHP 8.x, and server-level caching. Every site sits in an isolated environment, not a shared bucket where a neighbour can drag your performance down.
Is my website backed up automatically?
Yes. Daily off-site backups are included on every hosting plan, retained for 30 days, with one-click restore. Weekly full-site snapshots are kept for longer for larger sites and e-commerce stores.
What happens if my site goes down?
Our infrastructure is monitored 24/7 and we are notified within minutes of any downtime. For clients on a maintenance retainer we investigate and resolve immediately; hosting-only clients are notified and given a repair quote if the cause is application-level.
Can you migrate my existing website to your hosting?
Yes, and it is free with any 12-month hosting plan. Migration typically takes 24 to 48 hours with zero downtime — we clone the site, test it on the new server, then cut over DNS once you have approved.
Do you offer email hosting as well?
We do not host email on our web hosting servers — mixing the two hurts deliverability. We recommend and set up Google Workspace or Microsoft 365 for email, which we can quote and manage on your behalf.
